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Privacy Policy

Last Updated: May 16, 2023

Our Commitment to Your Privacy

At PVN Dialer, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our business VoIP and communications services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services immediately.

1. Information We Collect

We collect information that you voluntarily provide to us when you register on our website, express interest in obtaining information about our services, or otherwise contact us.

Personal Information may include:

  • Name, email address, phone number, and mailing address
  • Business information (such as company name, size, and industry)
  • Payment information (such as credit card numbers and billing details)
  • Employment information
  • Any other information you choose to provide

Automatically Collected Information may include:

  • IP address and browser type
  • Operating system and device information
  • Browsing actions and patterns
  • Referring website addresses
  • Details of your visits to our website (including traffic data, location data, logs, and other communication data)

This information is collected through cookies, web beacons, and other tracking technologies, as well as third-party analytics tools.

Note: PVN Dialer does not knowingly collect or solicit information from anyone under the age of 18. If you are a parent or guardian and believe we might have any information from or about a child under the age of 18, please contact us immediately at support@pvndialer.com.

2. How We Use Your Information

The information we collect may be used in the following ways:

Primary Uses

  • To provide, operate, and maintain our services
  • To provision VoIP and communication systems
  • To process payments and transactions
  • To verify your identity and eligibility for our services
  • To communicate with you about your account or services
  • To respond to your inquiries and provide customer support

Additional Uses

  • To improve our website and services
  • To personalize your experience
  • To understand how our services are used
  • To develop new products and services
  • To send periodic emails regarding your account or services
  • To comply with legal obligations

3. How We Share Your Information

We may share your personal information in the following situations:

  • With Telecommunications Providers: To provision and support your VoIP and communication services, we may share relevant information with telecommunication carriers and providers.
  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell, rent, or lease customer lists to third parties.

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information:

  • All sensitive information is transmitted via Secure Socket Layer (SSL) technology
  • We adhere to PCI DSS compliance when handling credit card information
  • Personal information is stored in secure databases accessible only to authorized personnel
  • Regular security assessments and penetration testing
  • Employee training on privacy and security practices
  • Physical, electronic, and procedural safeguards

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies to help customize our website and improve your experience. When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. Our cookie types include:

  • Essential cookies: Necessary for the website to function properly
  • Preference cookies: Enable the website to remember your preferences
  • Statistics cookies: Help us understand how visitors interact with our website
  • Marketing cookies: Used to track visitors across websites to display relevant advertisements

6. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Your Privacy Choices

You have certain rights regarding your personal information:

RightDescriptionHow to Exercise
AccessRequest copies of your personal information we have collectedContact Us
CorrectionRequest correction of inaccurate personal informationContact Us
DeletionRequest deletion of your personal informationContact Us
Marketing Opt-OutOpt out of marketing communicationsClick "unsubscribe" in emails or Contact Us
Do Not Sell/ShareOpt out of the sale or sharing of personal informationContact Us

We will respond to your request within 45 days. We may need to verify your identity before processing your request.

8. California Privacy Rights

If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). In addition to the rights described above, California residents have the right to:

  • Know what personal information is being collected about them
  • Know whether their personal information is sold or disclosed and to whom
  • Opt out of the sale of their personal information
  • Access their personal information
  • Request deletion of their personal information
  • Not be discriminated against for exercising their privacy rights

To make a request under the CCPA/CPRA, please contact us at support@pvndialer.com or call us at 1-607-354-8959.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

PVN Dialer, Inc.

PVN Dialer
2800 N 6th Street #796
Saint Augustine, FL 32084
United States

support@pvndialer.com

1-607-354-8959

Last Updated: May 16, 2023

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